Previous incidents

September 2023
Sep 21, 2023
1 incident

500 errors on /OnClock commands

Degraded

Resolved Sep 22 at 12:32am EDT

All commands made from 20h onwards have not been recorded in the database. We are sorry for this inconvenience. The app, API and bot are back up and running. The host change will be attempted again this week during less busy hours.


Toutes les commandes effectuées à partir de 20h n’ont pas été enregistrées dans la base de données. Nous sommes désolés pour ce désagrément. L'application, l'API et le bot sont de nouveau fonctionnels. Le changement d'hébergeur sera retenté cette semaine ...

2 previous updates

August 2023
No incidents reported
July 2023
Jul 17, 2023
1 incident

API is crashing

Downtime

Resolved Jul 17 at 12:42pm EDT

The issues have been resolved. We are monitoring for other errors, OnClock should be fully available.

The downtime and the previous ones were caused by a bad authentication token submitted by a client. We had a bug were we didn't escape this error properly and it would crash the entire API. We apologize for the inconvenience and we will make sure this doesn't happen again.

2 previous updates